Brusheva
繁體中文

Privacy policy

This Privacy Policy describes how brusheva.hk (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Contact us

For any questions, please contact us by email at info@brusheva.com or WhatsApp +852 9856 8963.

Personal information we collect

When you visit the Site, we collect certain information about your device, your interaction with the Site and information needed to process your purchases. If you contact us for customer support, we may collect additional information.

Device information

  • Purpose of collection: to load the Site accurately for you and to analyse Site usage to optimise our website.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
  • Personal information collected: browser version, IP address, time zone, cookie information, pages or products viewed, search terms and how you interact with the Site.

Order information

  • Purpose of collection: to provide products or services to fulfil our contract with you, process payment, arrange shipping, provide invoices and/or order confirmations, communicate with you, and screen orders for potential risk or fraud.
  • Source of collection: collected from you, and payment-related data processed by Stripe at checkout.
  • Personal information collected: name, shipping address, email address and phone number. Payment is processed by Stripe; your full credit card number is handled directly by Stripe and is not stored on our servers.

Customer support information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details above to request deletion.

Sharing personal information

As described above, we share your personal information with service providers to help us provide our services and fulfil our contracts with you. For example:

  • Stripe: processes online payments. Your card details are handled directly by Stripe and are not stored on our servers. See Stripe's Privacy Policy: https://stripe.com/privacy
  • Supabase: stores order records and related data.
  • Resend: sends transactional emails such as order confirmations.

We may also disclose personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise to protect our rights.

Behavioural advertising

We use your personal information to provide you with targeted advertising or marketing communications we believe may be of interest to you. For example, we use Google Analytics to help us understand how customers use the Site. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Using personal information

We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services and offers.

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information.

Your rights (GDPR / CCPA)

If you are a resident of the European Economic Area or California, you have the right to access personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated or deleted. To exercise these rights, please contact us using the details above.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use cookies to optimise your experience on our Site and to provide our services. You can control whether to accept cookies through your browser settings.

Do not track

Because there is no industry consensus on how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by email using the details under “Contact us” above. If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority.

Last updated: June 2026